Feedback and Complaints
World Vision Ireland is committed to making accountability real, through genuine and open two-way communications that celebrate successes and demonstrates a willingness to learn from mistakes.
We welcome feedback and complaints so that we can be both more effective and ensure the safety of everyone whose lives we impact:
Our Complaints & Feedback policy outlines our approach to collecting and acting on feedback and complaints. For more information on how we deal with your feedback and complaints contact us.
Specific safeguarding concerns and any misconduct by World Vision staff or our affiliates can be reported through our global whistle-blower ‘Integrity and Protection’ hotline which ensures confidentiality and includes an option for anonymity.
Any complaints or feedback regarding data protection will be handled in line with the provisions of the GDPR and implementing data protection legislation. Our Privacy Policy outlines the process for reporting a data protection breach or requesting more information on how we use your personal data.